ARMY DIR 2020-13 DISCLOSURE OF PROTECTED HEALTH INFORMATION TO UNIT COMMAND OFFICIALS

https://armypubs.army.mil/epubs/DR_pubs/DR_a/ARN31083-ARMY_DIR_2020-13-000-WEB-1.pdf

MEMORANDUM FOR SEE DISTRIBUTION
SUBJECT: Army Directive 2020-13 (Disclosure of Protected Health Information to Unit
Command Officials)
1. References. See enclosure 1.
2. Purpose. Pursuant to Department of Defense Manual (DoDM) 6025.18, this
directive clarifies the circumstances and prescribes the procedures under which a
Soldier’s protected health information (PHI) may be disclosed to the Soldier’s unit
command officials.
3. Background. Military and civilian medical treatment facilities may use and disclose
PHI without a Soldier’s authorization for activities deemed necessary by the Soldier’s
commander, or a unit command official designated by the commander, to ensure the
proper execution of the military mission. This “military command exception” does not
apply to the Family members of military personnel, retirees and their Families, Civilian
employees, or other government officials. Use and disclosure of nonmilitary personnel
PHI must be pursuant to Title 45, Code of Federal Regulations (CFR), Part 164;
DoDM 6025.18; and Army Regulation (AR) 40–66 (Medical Record Administration and
Healthcare Documentation).
4. Policy. The Army supports the chain of command’s need to access Soldier health
information to ensure proper mission execution to the maximum extent possible
consistent with law and regulations. The Surgeon General will coordinate with the
Defense Health Agency to ensure that timely and accurate information is provided to
support decision making for Soldier medical readiness, fitness for duty, or effects on
safety or the mission, pursuant to the disclosure authorizations set forth in enclosure 2
and the procedures for requesting and receiving PHI described in enclosure 3.
a. Authorized recipients of PHI. Any commander who exercises authority over a
Soldier may receive PHI that is necessary to ensure proper execution of the mission. At
the Department of the Army level, the Chief of Staff of the Army, Vice Chief of Staff of
the Army, and Director of the Army Staff are authorized to request and receive PHI
when necessary to ensure the proper execution of the military mission.
b. Command authorities are not authorized unfettered access to a Soldier’s PHI,
nor are they given direct access to a Soldier’s medical records. Federal regulations
(45 CFR 164) and DoD policy (DoDM 6025.18 and DoD Instructions 6490.04 and
6490.08) require medical treatment facilities to take reasonable steps to limit the use or
S E C R E T A R Y O F T H E A R M Y
W A S H I N G T O N
SUBJECT: Army Directive 2020-13 (Disclosure of Protected Health Information to Unit
Command Officials)
2
disclosure of PHI to the minimum necessary to accomplish the authorized purpose. The
“minimum necessary” rule applies to all uses and disclosures of PHI except as noted in
DoDM 6025.18, paragraph 4.5.b(2).
c. In the event of a disagreement between a commander and the staff of an
Army-managed medical treatment facility, the commander of the facility (or designee)
will, before making a determination, seek the advice of the facility’s servicing legal
advisor, Health Insurance Portability and Accountability Act (HIPAA) privacy officer, or
both, as appropriate.
d. Pursuant to Army Directives 2016-07 and 2018-11, the Medical Readiness
Commander Portal in the Medical Operational Data System enables commanders to
monitor medical readiness by accessing their Soldiers’ physical profiles and individual
medical readiness information. Commanders may designate other unit command
officials to have access as support staff to monitor the duty limitations and individual
medical readiness for their Soldiers (see enclosure 3).
e. The Privacy Act of 1974, as implemented by AR 40–66, requires commanders
and all personnel in possession of PHI to protect and safeguard it as they would any
other personally identifiable information. Unless otherwise authorized under AR 40–66,
further disclosures of PHI may be made only to DoD employees who need the
information for the performance of official duties.
5. Responsibilities. Leaders at all levels bear responsibility for promoting and
safeguarding the overall health and welfare of their Soldiers. Engaged leadership builds
trust and can enhance Soldiers’ willingness to make leaders aware of issues that affect
their physical and mental well-being. By remaining engaged with Soldiers on their
health, leaders foster a climate of cohesion and improve readiness.
a. The Surgeon General will coordinate with the Defense Health Agency to ensure
that unit commanders receive information about the medical treatment facility points of
contact authorized to disclose PHI on their installations. Pursuant to AR 40–66, unit
surgeon and behavioral health assets, where assigned, available, and appropriate, will
facilitate the communication process.
b. Unit commanders will—
(1) Designate individuals by name (such as executive officers, command
sergeants major, first sergeants, platoon leaders, and platoon sergeants), in writing,
who are authorized to receive PHI from the medical treatment facility for Soldiers under
their authority. Commanders should strongly consider authorizing leaders down to the
SUBJECT: Army Directive 2020-13 (Disclosure of Protected Health Information to Unit
Command Officials)
3
platoon level to request and receive PHI for Soldiers under their authority using the
procedures described in enclosure 2.
(2) Establish appropriate administrative, technical, and physical safeguards
to protect PHI in the possession of unit command officials pursuant to Army
Directive 2016-07.
6. Applicability. The provisions of this directive apply to the Regular Army, Army
National Guard/Army National Guard of the United States, and U.S. Army Reserve.
7. Proponent. The Surgeon General is the proponent for this policy and will incorporate
its provisions into AR 40–66 within 2 years of the date of this directive.
8. Duration. This directive is rescinded on publication of the revised regulation.
Encls Ryan D. McCarthy
DISTRIBUTION:
Principal Officials of Headquarters, Department of the Army
Commander
U.S. Army Forces Command
U.S. Army Training and Doctrine Command
U.S. Army Materiel Command
U.S. Army Futures Command
U.S. Army Pacific
U.S. Army Europe
U.S. Army Central
U.S. Army North
U.S. Army South
U.S. Army Africa/Southern European Task Force
U.S. Army Special Operations Command
Military Surface Deployment and Distribution Command
U.S. Army Space and Missile Defense Command/Army Strategic Command
U.S. Army Cyber Command
U.S. Army Medical Command
U.S. Army Intelligence and Security Command
U.S. Army Criminal Investigation Command
U.S. Army Corps of Engineers
(CONT)
SUBJECT: Army Directive 2020-13 (Disclosure of Protected Health Information to Unit
Command Officials)
4
DISTRIBUTION: (CONT)
U.S. Army Military District of Washington
U.S. Army Test and Evaluation Command
U.S. Army Human Resources Command
Superintendent, U.S. Military Academy
Director, U.S. Army Acquisition Support Center
Superintendent, Arlington National Cemetery
Commandant, U.S. Army War College
Director, U.S. Army Civilian Human Resources Agency
CF:
Director of Business Transformation
Commander, Eighth Army
Enclosure 1
REFERENCES
a. Privacy Act of 1974; Title 5, United States Code, section 552a
b. The Health Insurance Portability and Accountability Act of 1996, Public
Law 104-191, 110 Stat 2033–2034
c. National Defense Authorization Act for Fiscal Year 2017, Public Law 114-328,
130 Stat. 2193–2245
d. Title 45, Code of Federal Regulations, Part 164 (Security and Privacy)
e. Department of Defense (DoD) Manual 6025.18 (Implementation of the Health
Insurance Portability and Accountability Act (HIPAA) Privacy Rule in DoD Health Care
Programs), 13 March 2019
f. DoD Instruction 6490.04 (Mental Health Evaluations of Members of the Military
Services), 4 March 2013
g. DoD Instruction 6490.08 (Command Notification Requirements to Dispel Stigma in
Providing Mental Health Care to Service Members), 17 August 2011
h. Army Directive 2016-07 (Redesign of Personnel Readiness and Medical
Deployability), 1 March 2016
i. Army Directive 2018-11 (Update to Redesign of Personnel Readiness and Medical
Deployability), 10 September 2018
j. Army Regulation 25–22 (The Army Privacy Program), 22 December 2016
k. Army Regulation 40–66 (Medical Record Administration and Healthcare
Documentation), 17 June 2008, including Rapid Action Revision issued 4 January 2010
Enclosure 2
DISCLOSURE AUTHORIZATION FOR RELEASE OF PROTECTED HEALTH
INFORMATION TO UNIT COMMAND OFFICIALS
1. General purposes. The minimum necessary protected health information (PHI) may
be disclosed to unit command officials exercising authority over the Soldier, without the
Soldier’s authorization, for these purposes:
a. to determine the Soldier’s fitness for duty
b. to determine the Soldier’s fitness to perform any particular mission, assignment,
order, or duty, including compliance with any actions required as a precondition to
performance of such mission, assignment, order, or duty
c. to carry out any other activity necessary to ensure the proper execution of the
mission of the Armed Forces
2. Disclosures authorized or required by regulation. These regulatory and command
management programs do not require a Soldier’s authorization to disclose PHI. Medical
information under these programs will be disclosed pursuant to their governing policy for
these purposes:
a. to coordinate sick call, routine and emergency care, quarters, hospitalization, and
care from civilian providers using DD Form 689 (Individual Sick Slip), pursuant to
AR 40–66 (Medical Record Administration and Health Care Documentation) and
AR 40–400 (Patient Administration)
b. to report results of physical examinations and physical profiles pursuant to
AR 40–501 (Standards of Medical Fitness)
c. to screen and provide periodic updates for individuals in personnel reliability and
special programs, such as those described in AR 190–17 (Biological Select Agents and
Toxins Security Program), AR 50–5 (Nuclear Surety), AR 50–6 (Chemical Surety), and
AR 380–67 (Personnel Security Program)
d. to review and report pursuant to AR 600–9 (The Army Body Composition
Program)
e. to assist investigating officers pursuant to AR 600–8–4 (Line of Duty Policy,
Procedures, and Investigations)
f. to conduct medical evaluation boards and administer physical evaluation board
findings pursuant to AR 635–40 (Disability Evaluation for Retention, Retirement, or
Separation)
2
g. to review and report in accordance with AR 600–110 (Identification, Surveillance,
and Administration of Personnel Infected with Human Immunodeficiency Virus)
h. to carry out activities under the authority of DoD Directive 6490.02E
(Comprehensive Health Surveillance) and AR 40–5 (Army Public Health Program) to
safeguard the health of the military community
i. to report on casualties in any military operation or activity pursuant to AR 638–8
(Army Casualty Program) or local installation procedures
j. to medically administer flying restrictions pursuant to AR 40–8 (Temporary Flying
Restrictions Due to Exogenous Factors Affecting Aircrew Efficiency) and AR 40–501
k. to participate in aircraft accident investigations pursuant to AR 4–21 (Medical
Aspects of Army Aircraft Accident Investigation)
l. to respond to queries from accident investigation officers to complete
accident reporting under the Army Safety Program pursuant to AR 385–10 (The Army
Safety Program)
m. to report mental status evaluations pursuant to DoD Instruction 6490.04 (Mental
Health Evaluations of Members of the Military Services) and U.S. Army Medical
Command Regulation 40-38 (Command-Directed Mental Health Evaluations)
n. to report special interest patients pursuant to AR 40–400
o. to report the Soldier’s dental classification pursuant to AR 40–3 (Medical, Dental,
and Veterinary Care)
p. to assist in serious incident reporting pursuant to AR 190–45 (Law Enforcement
Reporting)
q. to carry out the Soldier Readiness Program and mobilization processing
requirements pursuant to AR 600–8–101 (Personnel Readiness Processing) and any
applicable combatant command guidance
r. to provide initial and follow-up reports pursuant to AR 608–18 (The Army Family
Advocacy Program)
s. to determine eligibility for assignment or attachment to a Warrior Transition Unit
pursuant to AR 40–58 (Army Recovery Care Program)
t. to provide medical records to investigating officers or boards of officers pursuant
to AR 15–6 (Procedures for Administrative Investigations and Boards of Officers)
3
u. to comply with other regulations carrying out any other activity necessary for the
proper execution of the Army mission.
3. Disclosures related to behavioral health. Pursuant to DoD Instruction 6490.08
(Command Notification Requirements to Dispel Stigma in Providing Mental Health Care
to Service Members), healthcare providers will follow a presumption that they are not to
notify a Soldier’s commander when the Soldier obtains behavioral health (BH) care
unless one of the following criteria are met or the Soldier consents. When one or more
of these criteria are met, healthcare providers will proactively notify the commander or
commander’s designee and provide the minimum necessary information to satisfy the
purpose of the disclosure.
a. Harm to self and/or harm to others. The provider believes the Soldier is at
serious risk of self-harm or harm to others as a result of the condition itself or medical
treatment of the condition. This includes any disclosures concerning child abuse or
domestic violence consistent with DoD Instruction 6400.06 (Domestic Abuse Involving
DoD Military and Certain Affiliated Personnel).
b. Harm to mission. The provider believes the Soldier is at serious risk to harm a
specific military operational mission. Such serious risk may include conditions that
significantly affect impulsivity, insight, reliability, and judgment, and may include
deployment-limiting BH conditions and medications.
c. Special personnel. The Soldier is in the Personnel Reliability Program or in a
position that has been pre-identified by regulation or the command as having mission
responsibilities of such potential sensitivity or urgency that normal notification standards
would significantly risk mission accomplishment.
d. Inpatient care. The Soldier is admitted or discharged from any inpatient BH or
substance abuse treatment facility.
e. Acute medical conditions interfering with duty. The Soldier is experiencing an
acute mental health condition or an acute medical treatment regimen that impairs the
Soldier’s ability to perform assigned duties (For example, the Soldier is on medication
that could impair duty performance.) This may include deployment-limiting BH
conditions and medications.
f. Substance abuse treatment program. The Soldier has entered into or is being
discharged from a formal outpatient or inpatient treatment program pursuant to
AR 600–85 (The Army Substance Abuse Program).
g. Command-directed behavioral health evaluation. The BH services are obtained
as a result of a command-directed BH evaluation consistent with DoD Manual 6025.18.
4
h. Other special circumstances. The notification is based on other special
circumstances, where proper execution of the military mission outweighs the interests
served by avoiding notification, as determined on a case-by-case basis by a healthcare
provider (or other authorized official of the military medical treatment facility) at the O-6
or equivalent level or above, or by a commanding officer at the O-6 level or above.
Enclosure 3
PROCEDURES FOR REQUESTING AND RECEIVING PROTECTED HEALTH
INFORMATION
1. Designation of authorized unit command officials:
a. Commanders will provide a copy of their assumption of command orders to the
military medical treatment facility (MTF). Written designation of additional unit command
officials to whom protected health information (PHI) may be disclosed will be provided to
the MTF as appropriate.
b. Commanders will designate, in writing, the unit command officials to whom the
PHI of Soldiers under their authority may be disclosed. Although the number of unit
command officials who can be designated is not limited, commanders should make the
designation based on a determination of each official’s need to know. At a minimum, the
following information must be included in the written request:
(1) grade and name of designated individual
(2) duty position
(3) official phone and email contact information
(4) any limitations the commander places on the individual’s authority, such as—
(a) duration (for example, “This designation expires on 31 December 2019.”)
(b) category of Soldiers for whom PHI may be disclosed (for example, “all
Soldiers assigned to 1st Platoon, C Company”)
(c) categories of PHI that can be disclosed to the designee (for example, “PHI on
Soldier’s physical profile and individual medical readiness information”)
c. Commanders are encouraged to designate a unit command official to obtain
access to the Medical Readiness Portal–Commander Portal as the “commander
designee.” The commander designee is authorized to make deployability determinations
on behalf of the commander. Additionally, commanders may designate an unlimited
number of personnel in the “Unit Command Support Staff” role to access the Medical
Readiness Commander Portal in the Medical Operational Data System (MODS) to
ensure mission readiness.
(1) Unit commanders and their designated command staff must have an active
common access card to access the Commander Portal. All users must complete the
Personnel Readiness Transformation Training (course number DHA-US062) on Joint
Knowledge Online (available at https://jkodirect.jten.mil/) before they can access the
2
system. The course completion date transfers to the MODS User Management
application in 1–3 days. Command Portal Access Managers (CPAMs) can then view
and approve user access.
(2) Unit commanders and their designated command staff must register for
access to the Commander Portal at www.mods.army.mil. Users will select the Medical
Readiness Portal application to load their home page. They can select “settings” to load
user management and “help” to access the Commander’s Portal Access Guide for
step-by-step instructions (or find the guide from the help menu). After registration, the
CPAM can approve the user application.
(3) Documentation verifying the user’s role (assumption of command orders for
commanders or commander’s designation memorandum for other users) will be
provided to the CPAM.
2. Communication between the MTF and authorized unit command officials.
a. The Office of the Surgeon General will coordinate with the Defense Health
Agency to ensure that installation unit commanders receive current point of
contact (POC) information for each MTF. Authorized unit command officials will contact
MTF POCs with questions or concerns about the status of a Soldier.
b. Pursuant to AR 40–66, Army-managed MTF providers or other designated
Army-managed staff will proactively inform a commander of a Soldier’s minimum
necessary PHI, such as the following:
(1) information to avert a serious and imminent threat to health or safety of a
person, such as suicide, homicide, or other violent action
(2) medications or conditions that could impair the Soldier’s duty performance
(3) injuries that indicate a safety problem or battlefield trend
(4) information about risks for heat or cold injury
(5) requirement for hospitalization (If the Soldier’s condition is deemed not
urgent, the commander will be notified no later than 24 hours after admission.)
(6) diagnosis of serious or very serious illness
c. The following modes of communication between Army-managed MTF staff and
authorized unit command officials are available:
(1) The Medical Readiness Portal–Commander Portal is the primary mechanism
for communicating PHI on duty limitations and individual medical readiness. The
3
Commander Portal synthesizes and displays the data from the Medical Protection
System and other MODS applications into actionable information for the command.
(2) The e-Profile is the Army profiling system of record and will be used to
communicate all temporary and permanent duty limitations. Commanders and providers
can use the secure messaging feature in the Commander Portal to communicate profile
clarifications or concerns.
(3) Army-managed MTF personnel will use DD Form 689 to inform commanders
about the status of a Soldier after sick call. This form is used for a condition limited to
acute, minor, or self-limited illnesses. Soldiers are required to deliver the DD Form 689
to unit command officials. Army-managed providers will include, in block 12 of the form,
their contact information or an alternate POC at the MTF where commanders may direct
questions about the Soldier’s status.
(4) Army-managed BH providers will use DA Form 3822 (Report of Mental
Status Evaluation) to report the findings of a mental status evaluation of a Soldier for
command-directed BH evaluations conducted pursuant to DoD Manual 6025.18 or other
regulations. Army-managed BH providers will transmit the completed DA Form 3822 to
the unit commander via encrypted email and will include the BH provider’s contact
information for commanders to address any concerns about the Soldier’s status.
(5) Army-managed providers will use official memorandums to communicate
the results of a commander’s request for a fitness-for-duty evaluation of a Soldier.
Army-managed providers will transmit the memorandums to the unit commander via
encrypted email and will include the provider’s contact information or an alternate POC
at the MTF for commanders to address any concerns about the Soldier’s status.
(6) The Army-managed MTF will provide weekly rosters to unit command
officials of appointment no-shows, including the name, unit, date, and time of the
missed appointment. The reason for medical appointments or clinical service, however,
cannot be disclosed. The no-show rosters will be transmitted to unit command officials
via encrypted email.
(7) All other requests for Soldier PHI will be submitted using DA Form 4254
(Request for Private Medical Information) and must include the requestor’s ink or digital
signature. Requests submitted electronically will be sent via encrypted email. Requests
by an individual other than a commander must include a copy of the commander’s
authorization or other appropriate documentation verifying the requestor’s authority to
receive PHI.

ARMY DIR 2020-12 DEPARTMENT OF DEFENSE ENTERPRISE EMAIL TRUSTED AGENTS

https://armypubs.army.mil/epubs/DR_pubs/DR_a/ARN31021-ARMY_DIR_2020-12-000-WEB-1.pdf

MEMORANDUM FOR SEE DISTRIBUTION
SUBJECT: Army Directive 2020-12 (Department of Defense Enterprise Email
Trusted Agents)
1. References. For applicable references, see enclosure 1.
2. Purpose. This directive assigns responsibilities and prescribes procedures for the
search of journaled Non-classified Internet Protocol Router Network (NIPRNET)
Department of Defense Enterprise Email (DEE).
3. Applicability. This directive applies to the Regular Army, Army National Guard/Army
National Guard of the United States, and U.S. Army Reserve.
4. Policy.
a. The Chief Information Officer (CIO) is designated as the single Army Appointing
Official for DEE Trusted Agents (TAs) to search journaled NIPRNET DEE. The CIO
will—
(1) Appoint two primary TAs and two alternate TAs to conduct searches of NIPR
journaled email for each nominating activity, following procedures prescribed in
enclosure 2. Trusted agents will be, at minimum, in the grade of CPT/GS-12. A
nominating official may nominate a CW3 if the nominating official certifies that the
CW3 candidate possesses sufficient skills and experience to serve as a TA for the
requesting activity. The appointing authority may be delegated to a military or civilian
employee within the CIO organization or direct reporting unit at a minimum grade of
COL/GS-15. Each activity may request CIO approval to increase or decrease its
number of TAs based on workload. The following activities are responsible for
nominating TAs to conduct searches, as needed, for the purposes indicated:
(a) Office of the Administrative Assistant to the Secretary of the Army—Freedom
of Information Act (FOIA) requests, Privacy Act requests, records management, and
purposes not assigned to another Army activity
(b) Office of the Deputy Chief of Staff, G-2—counterintelligence investigations
(c) Office of the Provost Marshal General and Criminal Investigation
Command—criminal investigations
S E C R E T A R Y O F T H E A R M Y
W A S H I N G T O N
SUBJECT: Army Directive 2020-12 (Department of Defense Enterprise Email
Trusted Agents)
2
(d) U.S. Army Legal Services Agency—litigation, including reasonably
anticipated litigation and litigation to which the Army is not a party, and eDiscovery
(2) When appropriate, appoint TAs at any other Army activity.
(3) Revoke appointments of TAs found to have committed misconduct.
b. Nominating officials from the activities listed in paragraph 4a(1) of this directive
will take the following action:
(1) Follow procedures promulgated by the CIO to nominate TAs.
(2) In coordination with the Defense Information Systems Agency and the CIO,
revoke system access of TAs found to have committed misconduct.
c. In addition to procedures and guidance provided by the CIO, TAs and activities
requesting searches for NIPR journaled email will refer to Defense Information Systems
Agency guidance described in enclosure 3. This guidance will be provided by the Army
Appointing Official.
d. If a search yields relevant documents, TAs will notify, via email, the personnel
whose accounts were searched, except in cases of counterintelligence investigations,
criminal investigations, litigation, and eDiscovery.
5. Proponent. The Army CIO is the proponent for this policy and will incorporate the
relevant provisions of this directive into Army Regulation 25–1 within 2 years of the date
of this directive.
6. Duration. This directive will be rescinded on publication of the revised regulation.
Encls Ryan D. McCarthy
DISTRIBUTION:
Principal Officials of Headquarters, Department of the Army
Commander
U.S. Army Forces Command
U.S. Army Training and Doctrine Command
(CONT)
SUBJECT: Army Directive 2020-12 (Department of Defense Enterprise Email
Trusted Agents)
3
DISTRIBUTION: (CONT)
U.S. Army Materiel Command
U.S. Army Futures Command
U.S. Army Pacific
U.S. Army Europe
U.S. Army Central
U.S. Army North
U.S. Army South
U.S. Army Africa/Southern European Task Force
U.S. Army Special Operations Command
Military Surface Deployment and Distribution Command
U.S. Army Space and Missile Defense Command/Army Strategic Command
U.S. Army Cyber Command
U.S. Army Medical Command
U.S. Army Intelligence and Security Command
U.S. Army Criminal Investigation Command
U.S. Army Corps of Engineers
U.S. Army Military District of Washington
U.S. Army Test and Evaluation Command
U.S. Army Human Resources Command
Superintendent, U.S. Military Academy
Director, U.S. Army Acquisition Support Center
Superintendent, Arlington National Cemetery
Commandant, U.S. Army War College
Director, U.S. Army Civilian Human Resources Agency
CF:
Director of Business Transformation
Commander, Eighth Army
Enclosure 1
REFERENCES
a. Defense Information Systems Agency (DISA), (DISA Office of the General
Counsel’s Department of Defense Enterprise Email (DEE) Search Guide), 6 July 2018
(or latest version)
b. DISA, DoD Enterprise Email (DEE) memorandum (Appointing Mission Partner
Trusted Agents for Journaled/NIPR Email Searches), 19 March 2019
c. DISA (Department of Defense Enterprise Email (DEE) Tactics, Techniques, and
Procedures: Requesting & Conducting a Legal Search and Hold of DEE Email),
version 1.5.1, 19 March 2019 (or latest version)
d. Army Regulation (AR) 25–1 (Army Information Technology), 15 July 2019
e. AR 25–400–2 (The Army Records Information Management System (ARIMS)),
2 October 2007
f. AR 27–40 (Litigation), 19 September 1994
g. AR 380–67 (Personnel Security Program), 24 January 2014
h. Army General Orders 2020–01 (Assignment of Functions and Responsibilities Within
Headquarters, Department of the Army), 6 March 2020
i. Administrative Assistant to the Secretary of the Army memorandum (Records
Management and Email Use: Guidance for Senior Leaders), 8 March 2018
j. Chief Information Officer/G-6 memorandum (Enterprise Email Journaling),
11 November 2013
Enclosure 2
PROCEDURES TO NOMINATE AND APPOINT ARMY TRUSTED AGENTS
TO SEARCH NIPR JOURNALED EMAILS
1. Background. Beginning 1 January 2020, the Army must appoint Trusted
Agents (TAs) to access Army NIPR journaled email accounts.
2. Applicability. These procedures apply to the Chief Information Officer (CIO); Office
of the Administrative Assistant to the Secretary of the Army; U.S. Army Legal Services
Agency (USALSA); Office of the Provost Marshal General (OPMG); Criminal
Investigation Command (CIDC); Deputy Chief of Staff, G-2; and activities identified in
the future as requiring TAs.
3. Nomination procedure.
a. Effective immediately, principal officials (or those designated by the principal
official) of activities identified in paragraph 4 of Army Directive 2020-12 (Department
of Defense Enterprise Email Trusted Agents) will submit nominations of 2 primary and
2 alternate TAs by forwarding nominations to the Army Appointing Official for DEE TAs
at usarmy.pentagon.hqda-cio-g-6.mbx.policy-inbox@mail.mil.
b. Nominations must include:
(1) two fully completed DD 2875 forms (System Authorization Access Request)
signed by the nominee and the nominating official
(2) an unsigned, but otherwise complete, appointment memorandum (A sample
memorandum is included in this enclosure.)
(Note: For additional guidance, see Defense Information Systems Agency (Department
of Defense Enterprise Email (DEE) Tactics, Techniques, and Procedures: Requesting &
Conducting a Legal Search and Hold of DEE Email), version 1.5.1, 19 March 2019
(or latest version).
c. TAs must be military or civilian employees with a minimum grade of CPT or
GS-12. Nominees in the grade of CW3 will be considered if the nominating official
certifies that the CW3 candidate possesses sufficient skills and experience to serve as a
TA for the requesting activity. Supervisors may assign a military or civilian employee of
lower rank/grade who demonstrates sufficient maturity and ability. TAs must be
trustworthy and meet the following requirements:
(1) Comply with applicable laws, regulations, and policies for the release of
official information, including the protection of privileged information, personally
identifiable information, and other sensitive information.
(2) Successfully complete, within 30 days of appointment, the Records
Management Training Course and Privacy Act Training in the Army Learning
2
Management System and provide certificates of completion of the training to the
Appointing Official.
(3) Possess, at minimum, a favorable National Agency Check with Inquiries. In
cases of data spillage, a TA must have clearance equal to the highest classification of
data in the NIPR journaled DEE account.
(4) Have, in the judgement of the nominating official, sufficient computer skills
and knowledge of the nominating activity’s responsibilities that would require TAs to
access Army NIPR journaled email accounts.
4. Appointment procedure. If requirements are met, the appointing official will approve
the appointment in a signed memorandum sent via email to both the nominator and
nominee. (A sample memorandum is included in this enclosure.)
5. Appointment revocation procedure. TAs are subject to appropriate disciplinary
action for breaches of TA responsibilities under applicable laws and regulations.
Should revocation of an appointment be necessary, the nominating official will submit
to the Defense Information Systems Agency, as soon as practicable, two signed
DD Forms 2875 (one for Out-of-Band Network and one for CommVault Console),
copying the Appointing Official, to deactivate TA access to NIPR journaled emails.
Revocation occurs when a TA resigns, retires, changes duties, changes position, or
otherwise should no longer have TA access. The TA’s access to the search request
“email address” will also be revoked.
6. Recertification. Every 2 years, the nominating official will recertify to the appointing
official, via email, that the TA still meets the requirements to serve in that capacity.
7. Sample appointment memorandum. To appoint a trusted agent, use the
memorandum template that follows.
DEPARTMENT OF THE ARMY
OFFICE OF THE SECRETARY OF THE ARMY
107 ARMY PENTAGON
WASHINGTON DC 20310-0107
Office, Chief Information Officer
SAIS-ZA [Date]
MEMORANDUM FOR [Trusted Agent], [Activity] [Office Symbol], [Address]
SUBJECT: Appointment of Trusted Agent
1. Effective [Day Month Year], [Appointee], [Appointee Position], [Appointee
Organization], [Appointee Phone], [Appointee Email], is appointed as an Army
Trusted Agent (TA) to search NIPR journaled emails.
2. Authority: Army Directive 2020-12 (Department of Defense Enterprise Email
Trusted Agents).
3. As a Trusted Agent, you may be subject to appropriate disciplinary actions for
breaches of your TA responsibilities pursuant to applicable laws and regulations. You
must meet these requirements:
a. Comply with applicable laws, regulations, and policies for the release of official
information, including the protection of privileged information, personally identifiable
information, and other sensitive information.
b. Possess a valid security clearance.
c. Complete the Records Management Training Course and Privacy Act Training in
the Army Learning Management System within 30 days of appointment.
d. Follow procedures described in these references:
(1) Defense Information Systems Agency (Office of the General Counsel’s
Department of Defense Enterprise Email (DEE) Search Guide), 6 July 2018
(or latest version)
(2) Defense Information Systems Agency (Department of Defense Enterprise
Email (DEE) Tactics, Techniques, and Procedures: Requesting & Conducting a Legal
Search and Hold of DEE Email), version 1.5.1, 19 March 2019 (or latest version)
SUBJECT: Appointment of Trusted Agent
[page #]
(3) Army Directive 2020-12 (Department of Defense Enterprise Email Trusted
Agents), 14 October 2020
e. Maintain logs of all requests received or processed. Logs must record each
request by unique tracking number. Logs will include date and time of access, name(s)
of any user accounts identified to be searched, the query search terms, the office
initiating the search (“requesting activity”), the official submitting the access request,
and the type of access request (such as criminal investigation, counterintelligence,
administrative investigation, litigation, FOIA, or Privacy Act). The logs will be subject to
review and inspection at any time by designated officials.
4. Period: until cancelled.
5. Cancellation. I retain the authority to cancel or withdraw this appointment at any
time. The appointment is cancelled by your resignation, retirement, change of duties, or
change of position.
[Signature Block of
CIO or Designated
Appointing Official]
Enclosure 3
PROCEDURES FOR REQUESTING SEARCHES OF NIPR JOURNALED EMAILS
AND RECORDKEEPING REQUIREMENTS
1. References.
a. Defense Information Systems Agency (DISA), (DISA Office of the General
Counsel’s Department of Defense Enterprise Email (DEE) Search Guide), 6 July 2018
b. DISA, (Department of Defense Enterprise Email (DEE) Tactics, Techniques,
and Procedures: Requesting & Conducting a Legal Search and Hold of DEE Email),
version 1.5.1, 19 March 2019
2. Search initiation procedure. The search request process begins when a requesting
activity identifies a need to access NIPR journaled email accounts hosted and stored
electronically on the DEE or receives a request from another organization or person for
a search of a NIPR journaled email account. For detailed guidance, see references 1a
and 1b.
3. Legal review and approval. All Army individuals and activities requesting a search of
NIPR journaled email are responsible for obtaining the legal reviews or approvals
required by their command.
4. Search requests. See reference 1a for details on documentation required for search
requests. Failure to include such documentation will delay processing. Send search
requests, including all required documentation, to the following email addresses:
a. Office of the Administrative Assistant. Email search requests under the purview
of the Office of the Administrative Assistant to the Secretary of the Army (Freedom of
Information Act, Privacy Act, records management, and any other purpose not assigned
to another Army activity) to usarmy.pentagon.hqda-cio-g-6.mbx.NIPR-Journaled-DEE-
Search-FOIA@mail.mil. Emails must be encrypted and digitally signed.
b. Deputy Chief of Staff, G-2 (DCS, G-2). Email search requests under the purview
of DCS, G-2 (counterintelligence investigations) to usarmy.pentagon.hqda-cio-g-
6.mbx.NIPR-Journaled-DEE-Search-CIA@mail.mil. Emails must be encrypted and
digitally signed.
c. Office of the Provost Marshal General (OPMG) and Criminal Investigation
Command (CIDC). Email search requests under the purview of OPMG and CIDC
(criminal investigations) to usarmy.pentagon.hqda-cio-g-6.mbx.NIPR-Journaled-DEE-
Search-Inv@mail.mil. Emails must be encrypted and digitally signed.
d. United States Army Legal Services Agency (USALSA). Email search
requests under the purview of USALSA (litigation, including reasonably anticipated
litigation and litigation to which the Army is not a party, and eDiscovery) to
2
usarmy.pentagon.hqda-cio-g-6.mbx.NIPR-Journaled-DEE-Search-Lit@mail.mil. Emails
must be encrypted and digitally signed.
5. NIPR journaled email search recordkeeping requirements. Trusted Agents will
provide the following information in the Army Records Information Management System:
a. Title: Trusted Agent—access and disclosure request files
b. Description: appointed individuals authorized to search senior Army officials’
emails captured and maintained for case files created in response to requests for
information, such as eDiscovery, Freedom of Information Act, Privacy Act, Mandatory
Declassification Review, and similar access programs
c. Disposition: KE6—event is after appointment revocation. Keep in Central Filing
Area until no longer needed for conducting official business, then retire/upload to the
Army Electronic Archive (AEA). The AEA will destroy 6 years after event occurs.
Request for longer retention may be authorized by the United States Army Records
Management and Declassification Agency if required to conduct official business.
d. Disposition Authority: GRS 4.2—item 20 (DAA-GRS2016-00020001).

ARMY DIR 2020-11 ROLES AND RESPONSIBILITIES FOR MILITARY INSTALLATION OPERATIONS

https://armypubs.army.mil/epubs/DR_pubs/DR_a/ARN30924-ARMY_DIR_2020-11-000-WEB-1.pdf

MEMORANDUM FOR SEE DISTRIBUTION
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
1. References. For applicable references, see enclosure 1.
2. Purpose. This directive clarifies roles, responsibilities, and definitions for the military
installation enterprise assigned to the Assistant Secretary of the Army (ASA) for
Installations, Energy, and Environment (IE&E); ASA for Manpower and Reserve
Affairs (M&RA); ASA for Financial Management and Comptroller (FM&C); Deputy
Chief of Staff (DCS), G-9; Commanding General, Army Materiel Command (CG, AMC);
Chief of Engineers (COE); Chief, National Guard Bureau (CNGB); and Chief of Army
Reserve (CAR).
3. Policy. The primary organizations involved in oversight, direction, supervision,
implementation, and execution of installation functions will work collectively and
collaboratively to provide Army senior leadership the best advice to inform critical
decisions to meet priorities and ensure strategic readiness. Several changes codified in
Department of the Army general orders (AGOs), directives, and regulations since 2017
(referenced in enclosure 1) affect the coordination of policy and procedures for the
installation enterprise, requiring updates to Army Regulation (AR) 1–1, AR 10–87,
AR 25–2, AR 405–45, AR 600–20, and Army Directive (AD) 2018-25. For the definitions
of terms used in this directive, see enclosure 2.
a. Assistant Secretary of the Army (Installations, Energy, and Environment). The
ASA (IE&E) establishes policy, oversees programs, and sets the strategic direction for
installations, housing, and partnerships; energy and sustainability; environment, safety,
and occupational health; and installation modernization. The ASA (IE&E) will—
(1) Supervise and direct the real property functions of the U.S. Army Corps of
Engineers (USACE).
(2) Supervise and direct the military and other construction functions of USACE.
(3) Develop and oversee policies and budget requests for Army military
construction (MILCON), including overseas military construction agreements, and
ensure consistency with statute, regulation, and Army and Department of
Defense (DoD) policy (includes submission of MILCON budget justification
S E C R E T A R Y O F T H E A R M Y
W A S H I N G T O N
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
2
documents, management of unspecified minor construction program, and
congressional notifications).
(4) Coordinate and oversee Department of the Army staff functions and
programs related to the execution of MILCON, Army Family housing, management of
real property, and non-appropriated construction.
(5) Chair quarterly MILCON execution reviews to provide Secretariat-level
oversight to validate compliance with statute, DoD policy, and effective execution.
(6) Ensure a holistic, Total Army approach for facilities investments.
(7) Co-chair the Installations and Infrastructure Program Evaluation
Group (II PEG) with the CG, AMC.
(a) Establish strategic direction for aspects of the planning, programing, budget,
and execution (PPBE) process for the II PEG in coordination with the CG, AMC.
(b) Validate II PEG requirements with due consideration for priority requirements
requested by the ASA (M&RA), CNGB, CAR, and other installation stakeholders.
(c) Provide recommendations to Army senior leadership on II PEG resourcing
decisions/issues in coordination with the CG, AMC.
(8) Develop and oversee policies and programs for installation modernization,
including infrastructure and services to address the changing social and economic
expectations of Soldiers and Families; to incorporate emergent technologies to
maximize Soldier and Family health, welfare, and readiness; and to adapt installations
to support evolving training doctrine, modernized equipment, and emerging protection
requirements.
(9) Provide holistic oversight and synchronization for stationing of missions at
Army installations and their policy effects on the Total Army, as well as on local
communities.
(10) Oversee development of the annual Facilities Investment Guidance (FIG) in
coordination with the DCS, G-9 and real property accountable organizations.
(11) Delegate to the DCS, G-9 authority to manage the ASA (IE&E) domain
portfolio capabilities; execute the Army’s ASA (IE&E) domain enterprise architecture;
facilitate strategic development and integration of installation-wide IT infrastructure,
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
3
including broadband/5G capabilities; and ensure cyber resilience for real property
facility-related control systems.
b. Assistant Secretary of the Army for Manpower and Reserve Affairs. The
ASA (M&RA) sets the strategic direction for and develops and oversees Army policies,
plans, and programs for personnel; force structure; manpower management; training;
Soldier education and credentialing; transition and separation; military and civilian
personnel readiness; reserve affairs; morale, welfare, and recreation support;
Soldier and Family readiness programs (Quality of Life); and Army policing matters.
The ASA (M&RA) will coordinate and integrate II PEG direction with the DCS, G-9.
c. Assistant Secretary of the Army for Financial Management and Comptroller. The
ASA (FM&C) serves as appropriation sponsor for the Regular Army, responsible for the
formulation, presentation, submission, defense, and implementation of the Military
Personnel; Operation and Maintenance; Procurement; Research, Development, Test,
and Evaluation; and MILCON budgets. The ASA (FM&C) will—
(1) Exercise oversight of appropriated and nonappropriated fund programming
and execution for morale, welfare, and recreation, with assistance from the DCS, G-9.
(2) Coordinate and integrate II PEG direction with the DCS, G-9.
(3) Update the Base Support chapter of Defense Finance Accounting
Service-Indiana Manual 37-100 in coordination with the DCS, G-9.
d. Chief Information Officer. The Chief Information Officer (CIO) will collaborate with
the DCS, G-9 to ensure cyber resilience for real property facility-related control systems.
e. Deputy Chief of Staff, G-4. The DCS, G-4 provides executive and administrative
support for the Sustainment (SS) PEG. The DCS, G-4 will coordinate with the DCS, G-9
to produce SS PEG products in a framework that supports an integrated strategy
operationalizing the strategic support area.
f. Deputy Chief of Staff, G-9. The DCS, G-9 serves as the lead integrator for
installation and Family support matters across the Army. The DCS, G-9 will—
(1) Advise the ASA (IE&E) on installation readiness and operations, military
facilities investment requirements and strategy, installation services, Army-owned and
privatized Family and unaccompanied housing and barracks, non-tactical vehicles,
installation environmental management and stewardship, privatization, public and
private partnerships, energy and water resilience, sustainability, and real property.
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
4
(2) Advise the ASA (M&RA) on morale, welfare, recreation, and Family support
readiness programs.
(3) Assist the ASA (IE&E) and ASA (M&RA) in developing Army strategy, policy,
plans, and programs within their respective responsibilities for installation programs and
services, Soldier and Family readiness programs, and, in coordination with the Sergeant
Major of the Army, quality of life priorities.
(4) Implement policy and supervise and assess execution of Army policies,
plans, and programs for installation operations and management, as well as Soldier and
Family programs.
(5) Supervise, manage, and provide guidance on the development of Armywide
metrics/reports for installation services, real property asset management, installation
readiness, and installation domain information technology systems and program
assessment.
(6) Oversee, implement, and supervise the execution of policies and programs
for Army fire and emergency services.
(7) Organize, synchronize, and integrate commander-driven requirements for
facilities investments in accordance with Army priorities, including military construction,
sustainment, restoration, modernization, and demolition.
(8) Coordinate with the CG, AMC; CNGB; and CAR a consolidated summary of
facilities investments for the Deputies Army Senior Leaders Review Council (DARC)
and Army senior leadership approval.
(9) Provide the following executive and administrative support for the
installations PEG:
(a) Oversee, facilitate, and execute daily administrative operational functions of
the PPBE process on behalf of the PEG co-chairs during the Program Objective
Memorandum (POM) build and ensure that program resourcing decisions align with
enterprise readiness objectives, synchronizing efforts with Management Decision
Evaluation Package managers, quarterbacks, and champions before presentations to
the PEG co-chairs.
(b) Coordinate and integrate II PEG direction with the ASA (FM&C); CNGB;
CAR; CIO; DCS, G-3/5/7; DCS, G-4; DCS, G-6; DCS, G-8; DCS, G-9; Chief of
Engineers; and commanders of Army commands (ACOMs); Army service component
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
5
commands (ASCCs); direct reporting units; other Department of the Army officials; and
heads of Army organizations.
(c) Assist the PEG co-chairs by drafting annual guidance for II PEG
stakeholders; maintain and distribute schedules and listings; coordinate Headquarters,
Department of the Army (HQDA) activities across the PPBE; support data collection
procedures; ensure timelines are met; track PEG decisions; and help to develop the
Budget Estimate Submission and President’s Budget request.
(d) Serve as the proponent for financial data structure and update the Base
Support chapter of Defense Finance Accounting Service-Indiana Manual 37-100 in
coordination with the ASA (FM&C).
(e) Coordinate with the DCS, G-4, who provides executive and administrative
support for the SS PEG, to produce PEG products in a framework that supports an
integrated strategy operationalizing the strategic support area.
(10) Develop and conduct planning, programming, and budgeting of installation
enterprise functions and the resourcing of installation-related military construction,
housing, environmental protection, energy sustainment, and other areas as assigned,
and support the Army Budget Office to develop and defend Army budget submissions.
(11) Administer and facilitate decision-making boards, panels, forums, or
councils on behalf of the ASA (M&RA) and ASA (IE&E) for executing Secretariat
Title 10 responsibilities for installations.
(12) Supervise real property asset management, including accountability, facility
condition reporting, and investment requirements in support of all real property
accountable organizations.
(13) Develop the annual FIG in coordination with ASA (IE&E) and real property
accountable organizations.
(14) Prescribe use of the Headquarters Installation Information System (HQIIS)
as the consolidated repository of all Army real property and related data. The
accountable organization, as reflected in the HQIIS, represents the designated entity
responsible for exercising real property accountability of assigned locations.
Collectively, these designated real property accountable organizations are considered
Land Holding Commands (LHCs).
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
6
(15) Lead planning and execution of the General Officer Senior Commander
Course in coordination with the Commandant, U.S. Army War College; HQDA principal
officials; the CG, AMC; and the CG, Installation Management Command (IMCOM).
(16) Serve as the capabilities manager for installation doctrine in coordination
with the CG, U.S. Army Training and Doctrine Command (TRADOC).
(17) Pursuant to the ASA (IE&E)’s delegated authority, manage the ASA (IE&E)
domain portfolio capabilities by:
(a) executing the Army’s ASA (IE&E) domain enterprise architecture
(b) facilitating strategic development and integration of installation-wide IT
infrastructure, including broadband/5G capabilities
(c) collaborating with the CIO, COE, CNGB, CAR, and command stakeholders
to ensure cyber resilience for real property facility-related control systems
g. Commanding General, U.S. Army Materiel Command. The CG, AMC will—
(1) Serve as the co-chair of the II PEG and SS PEG, and provide strategic
command guidance and direction to the Army installation and sustainment enterprise.
The roles and responsibilities of the PEG co-chair cannot be delegated. As the II PEG
co-chair, work in coordination with the ASA (IE&E) to—
(a) Provide strategic direction for aspects of the PPBE process for the II PEG.
(b) Validate II PEG requirements with due consideration for priority requirements
requested by ASA (M&RA), CNGB, CAR, and other installation stakeholders.
(c) Provide recommendations to Army senior leadership on II PEG resourcing
decisions/issues.
(2) Advise on all aspects of installation readiness, including Army housing;
quality of life initiatives; military construction; facility investment strategy; and facility
sustainment, restoration, and modernization in coordination with the ASA (IE&E);
ASA (M&RA); DCS, G-9; and COE.
(3) In coordination with the DCS, G-9, provide operational advice to the
ASA (IE&E) on installation policies and strategy. In coordination with the ASA (IE&E)
and DCS, G-9, provide strategic and operational input and advice to the other ASAs on
installation policies and strategy.
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
7
(4) Review and execute installation program-related polices, plans, and
implementation guidance promulgated by the Secretariat and Army Staff (ARSTAF).
(5) Develop operational plans for installations in the strategic support area of
multi-domain operations in coordination with HQDA principal officials, the CNGB, the
CAR, and commanders of ACOMs and ASCCs.
(6) Execute installation readiness, provide equitable services and facilities,
optimize resources, sustain the environment, and enhance the well-being of the
military community.
(7) Provide command oversight for installation services, infrastructure, real
property accountability, and Family program requirements for which IMCOM is the real
property accountable organization.
(8) Integrate and execute facilities investment requirements for Regular Army
installations and develop the AMC FIS for these installations, which drives a review and
prioritization of all MILCON and Sustainment, Restoration, and Modernization
requirements across the Future Years Defense Program to ensure facility and
installation investments remain synchronized with the priorities of Army senior
leadership.
(9) Collaborate with the DCS, G-9 to ensure cyber resilience for real property
facility-related control systems.
(10) Serve as the system owner to resource and maintain the business systems
under purview of the DCS, G-9.
(11) Coordinate with the DCS, G-9; CNGB; and CAR on a consolidated
summary of facilities investments for the DARC and for subsequent Army senior
leadership approval.
h. Chief of Army Reserve. The CAR is the appropriation sponsor for the U.S. Army
Reserve (USAR), responsible for formulation, justification, and execution of the Military
Personnel, Operation and Maintenance, and MILCON budgets. The CAR will—
(1) Participate in guidance formulation events and POM shaping deliberations.
(2) Assist the Secretariat principal officials in developing and overseeing policies
and programs for USAR Military Personnel, Operation and Maintenance, and MILCON
budgets.
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
8
(3) Serve as a program integrator and develop and direct planning,
programming, and budgeting of installation enterprise functions and the resourcing of
installation-related military construction, environmental protection, energy sustainment,
Family readiness, and facilities operation and sustainment for USAR.
(4) Provide component oversight for installation services, infrastructure, and
Family program requirements on all real property for which USAR is the accountable
organization.
(5) Provide insights for evaluating USAR facilities investment recommendations
to the DCS, G-9 for incorporation and prioritization.
(6) Collaborate with the DCS, G-9 to ensure cyber resilience for real property
facility-related control systems.
(7) Serve as the system owner to resource and maintain business systems
under the purview of the CAR.
(8) Coordinate with the DCS, G-9; CNGB; and CG, AMC on a consolidated
summary of facilities investments for the DARC and for Army senior leadership
approval.
i. Chief, National Guard Bureau. The CNGB is the appropriation sponsor for the
Army National Guard (ARNG), responsible for formulation, justification, and execution of
ARNG Military Personnel, Operation and Maintenance, and MILCON budgets; and
participates in guidance formulation and POM shaping deliberations. The CNGB, or the
Director, Army National Guard Bureau, if so delegated, will—
(1) Coordinate with Secretariat principal officials in developing and overseeing
policies and programs for ARNG personnel, operations and maintenance, and
construction budgets.
(2) Develop and direct planning, programming, and budgeting of installation
management functions and the resourcing of installation-related military construction,
environmental protection, energy sustainment, Family readiness, and facilities operation
and sustainment for the ARNG.
(3) Provide component oversight for installation services, infrastructure, and
Family program requirements on all real property for which ARNG is the accountable
organization.
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
9
(4) Coordinate Army staffing actions and funding distribution to States and
territories.
(5) Provide insights for evaluating ARNG facilities investment recommendations
to the DCS, G-9 for incorporation and prioritization.
(6) Collaborate with the DCS, G-9 to ensure cyber resilience for real property
facility-related control systems.
(7) Serve as the system owner to resource and maintain the business systems
under the purview of the CNGB.
(8) Coordinate with the DCS, G-9; CAR; and the CG, AMC on a consolidated
summary of facilities investments for the DARC and for subsequent Army senior
leadership approval.
j. Chief of Engineers/Commander, U.S. Army Corps of Engineers. The COE is
the principal military advisor for policy related to planning, management, and
execution of engineering, construction, and real property for the Army. The COE is
also designated the Commander, USACE, serving as the design and construction
agent for Army military construction. The COE/Commander, USACE will—
(1) Advise and execute military construction, energy/water/infrastructure,
cybersecurity and resilience, sustainability and environmental management, and
remediation initiatives and programs.
(2) Serve as the Army’s real estate agent for acquiring, managing title,
granting use, and disposing of real property.
(3) Develop a program-managed structure for Army Control Systems.
(4) Collaborate with the DCS, G-9 to ensure cyber resilience for real property
facility-related control systems.
k. Commanding General, U.S. Army Training and Doctrine Command. The
CG, TRADOC will coordinate with the DCS, G-9 on installation doctrine.
l. Commandant, U.S. Army War College. The Commandant will coordinate the
planning and execution of the General Officer Senior Commander Course with the
DCS, G-9; HQDA principal officials; the CG, AMC; and the CG, IMCOM.
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
10
m. Relationships and Authorities.
(1) AMC’s command relationships and coordination authorities have changed
based on its designation as the higher headquarters of IMCOM in AGO 2019–13.
Accordingly, this directive supersedes Army Directive 2018-25, paragraph 4b, and
AR 1–1, table 2–1, as follows:
The Installations Command co-chair of the Installation Program
Executive Group (II PEG) is the Commanding General, U.S. Army
Materiel Command.
The new roles require HQDA principal officials and the CG, AMC to coordinate on
installation-related policies, programs, reporting, and messaging. This coordination may
require changes in organization battle rhythms to ensure synchronization and
collaboration at echelon.
(2) Unless restricted by law or regulation, all delegations of authority remain
unchanged, subject to the discretion of the ASA (IE&E) and ASA (M&RA) within their
functional areas.
(3) The DCS, G-9 remains the ARSTAF proponent for installations and will
continue to advise and assist the ASA (IE&E) and ASA (M&RA). The DCS, G-9
provides policy supervision and implementation guidance for AMC, USAR, and other
real property management and installation operational entities. The DCS, G-9 will work
through AMC when requiring data, analysis, responses, or collaboration with AMC’s
major subordinate commands (such as IMCOM, the U.S. Army Sustainment Command,
and the U.S. Army Contracting Command, or regional or installation activities). The
DCS, G-9 will work through USAR and ARNG when requiring data analysis, responses,
or collaboration with their respective entities and organizations (such as mission
commands and State and territory military departments).
(4) The COE is the ARSTAF principal advisor for planning, management, and
execution of engineering, construction, and real property for the Army and other
defense activities.
n. Reporting and Communications.
(1) Unless direct reporting responsibility is delegated to lower echelons, all
statutory, regulatory, and directed reporting requirements and procedures remain
unchanged and require routing through the Secretariat before submission to
congressional entities, the media, or the Office of the Secretary of Defense.
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
11
(2) All staffs and commands will strive for effective communication at each
echelon, up, down, and across echelons, respecting the organizational chains of
command and streamlining responses for routine staff actions that require information
from subject-matter experts at the lowest echelon. Stakeholders should make every
effort to coordinate urgent requests for information that may result in direct response
from lower echelons based on external factors (such as congressional inquiries, media
inquiries, requests for information from Army senior leadership, commanders’ critical
incident reports, and crisis action responses). Lower-echelon responders will furnish
copies to higher headquarters on quick-turn responses.
o. Process Delineations.
(1) Installation Forums. The DCS, G-9, in coordination with the CG, AMC,
facilitates or administers HQDA-level boards, panels, process teams, forums, and
councils on behalf of Army senior leadership that require synchronization of installation
stakeholders.
(a) The DCS, G-9 will administer a combined II PEG decision-making forum for
the PEG responsibilities (co-chaired by the ASA (IE&E) and CG, AMC) and Title 10
responsibilities (chaired by the ASA (IE&E) and ASA (M&RA)) assigned to the
Secretariat on Army installation-wide matters. The forum enables all leaders to receive
Armywide stakeholder data and information to help develop recommended courses of
action for decision by Army senior leadership.
(b) Each year, the DCS, G-9 will facilitate no less than two stakeholder forums
for the II PEG co-chairs for input into the PEG process by commanders of ACOMs and
ASCCs, the CNGB, the CAR, and staff integrators. Stakeholder forums will address
PEG requirements, funding, and priorities, but may also include updates on areas of
interest to stakeholder organizations on policy or guidance areas under the purview of
the ASA (IE&E), such as environmental issues, pilot initiatives for installation
modernization, and energy and water resilience exercises.
(2) Staff actions regarding military installations. All HQDA staff tasking
authorities remain unchanged. HQDA staff taskings, including for priority issues, will be
coordinated through the appropriate ARSTAF proponent office for consolidation and
validation. The ARSTAF will route appropriate tasks to the CG, AMC or the CNGB or
CAR, as required, for timely response to HQDA tasks requiring command/component
input or IMCOM reporting. Command/component-centric tasks will go directly to the
CG, AMC; CNGB; or CAR for action, but HQDA principal officials and commanders at
all echelons will remain in communication for synchronization and situational
awareness. Tasks addressed to major subordinate commands or specific installations
will be routed through the command headquarters.
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
12
(3) Congressional actions regarding military installations. Members of Congress
and defense committee inquiries will be routed to the appropriate Secretariat or
ARSTAF proponent. Installation-specific congressional constituent inquiries will be
routed directly to the CG, AMC; CNGB; or CAR, with copies furnished to the appropriate
Secretariat and ARSTAF proponents.
(4) Public affairs actions regarding military installations. Secretariat, ARSTAF,
and command public affairs points of contact will coordinate and synchronize responses
to media inquiries, proposed public affairs guidance, roll-out plans, Bugle Notes, and
other Armywide strategic messaging products related to installations. Commands will
furnish copies to Secretariat and ARSTAF proponents on command-centric responses
to media and strategic messaging products.
(5) Audit reporting actions. The U.S. Army Audit Agency (USAAA) assigns the
primary and collateral ARSTAF organizations that will provide the official Army response
to the Government Accountability Office (GAO), Department of Defense Inspector
General (DoDIG), and USAAA audits, data calls, requests for information,
recommendations, and reporting requirements for installation-related topics. The
assigned primary responding organization will coordinate and synchronize all responses
with Secretariat principal officials; the DCS, G-9; the CG, AMC; and other installation
stakeholders to develop, integrate, approve, and submit the official Army response. The
DCS, G-9 serves as the primary ARSTAF proponent to develop, coordinate, integrate,
approve, and submit the official Army position for installation-related audits and
recommendations conducted by USAAA. The responsible Secretariat principal official
has primary responsibility for responding to DoDIG and GAO audits and reviews.
Commanders and other stakeholders will provide input as needed.
4. Applicability. This directive applies to the Regular Army, Army National Guard/Army
National Guard of the United States, and U.S. Army Reserve.
5. Proponent. The ASA (IE&E) is the proponent for this policy. Within 2 years of the
date of this directive, the ASA (FM&C) will incorporate relevant provisions of this
directive into AR 1–1; the CIO will incorporate relevant provisions into AR 25–2; the
DCS, G-3/5/7 will incorporate relevant provisions into AR 10–87; the DCS, G-9 will
incorporate relevant provisions into AR 405–45; and the DCS, G-1 will incorporate
relevant provisions into AR 600–20.
SUBJECT: Army Directive 2020-11 (Roles and Responsibilities for Military Installation
Operations)
13
6. Duration. This directive is rescinded on publication of the revised regulations.
Encls Ryan D. McCarthy
DISTRIBUTION:
Principal Officials of Headquarters, Department of the Army
Commander
U.S. Army Forces Command
U.S. Army Training and Doctrine Command
U.S. Army Materiel Command
U.S. Army Futures Command
U.S. Army Pacific
U.S. Army Europe
U.S. Army Central
U.S. Army North
U.S. Army South
U.S. Army Africa/Southern European Task Force
U.S. Army Special Operations Command
Military Surface Deployment and Distribution Command
U.S. Army Space and Missile Defense Command/Army Strategic Command
U.S. Army Cyber Command
U.S. Army Medical Command
U.S. Army Intelligence and Security Command
U.S. Army Criminal Investigation Command
U.S. Army Corps of Engineers
U.S. Army Military District Washington
U.S. Army Test and Evaluation Command
U.S. Army Human Resources Command
Superintendent, U.S. Military Academy
Director, U.S. Army Acquisition Support Center
Superintendent, Arlington National Cemetery
Commandant, U.S. Army War College
Director, U.S. Army Civilian Human Resources Agency
CF:
Director of Business Transformation
Commander, Eighth Army
RyRyRyRyRyRyRyRyRyRyRyRyRyRyRyRyRyRyRyRyanananananananananananananananananananan DDDDDDDDDDDDDDDDDDDD.... McMcMcMcMcMcMcMcMcMcMcMMcMcMcMcMcMcMcMcCaCaCaCaCaCaCaCaCaCaCaCaCaCaCaCaCaCaCaCartrtrtrttrtrtrtrtrtrtrtrtrtrtrtrttrthyhyhyhyhyhyhyhyhyhyhyyhyyhyhyhyhyhyhy
Enclosure 1
REFERENCES
a. Department of the Army General Orders 2020–01 (Assignment of
Functions and Responsibilities Within Headquarters, Department of the Army),
6 March 2020
b. AGO 2019–23 (Redesignation of the Assistant Chief of Staff for Installation
Management as the Deputy Chief of Staff, G-9), 2 October 2019
c. AGO 2019–13 (Reassignment of U.S. Army Installation Management
Command as a Major Subordinate Command of U.S. Army Materiel Command),
15 February 2019
d. Army Directive 2018-25 (Change of Program Objective Memorandum Program
Evaluation Group Co-Chairs), 7 December 2018 (superseded, in part)
e. Army Regulation (AR) 1–1, (Planning, Programming, Budgeting, and Execution),
23 May 2016
f. Army Regulation (AR) 10–87, (Army Commands, Army Service Component
Commands, Direct Reporting Units), 11 December 2017
g. AR 405–45 (Real Property Inventory Management), 1 November 2004
(under revision)
h. AR 600–20 (Army Command Policy), 6 November 2014
Enclosure 2
DEFINITIONS
Army (Military) Installations. The real property of a base, camp, post, station, yard,
center, or other activity under the jurisdiction of the Secretary of the Army, including any
leased facility, or, in the case of an activity in a foreign country, under the operational
control of the Secretary of the Army, without regard to the duration of operational
control. Army installations may consist of one or more real property sites under the
jurisdiction of the Army, or overseas, under the operational control of the Army. The
term includes federally owned Army National Guard sites and facilities designated as
depots, arsenals, ammunition plants, hospitals, terminals, and other special mission
activities. It does not include any State-owned National Guard installation or facility.
Such term does not include any facility used primarily for civil works, rivers and harbors
projects, or flood control projects.
Headquarters Installation Information System (HQIIS). The Army’s authoritative data
source for real property information and functions as the consolidated repository of all
Army real property and related data.
Land Holding Command. The accountable organization, as reflected in the HQIIS,
represents the designated entity responsible for exercising real property accountability
of assigned locations. Collectively, these designated real property accountable
organizations are considered Land Holding Commands.
Real Property. Real property is land, together with the improvements, including
buildings, structures, linear structures, and installed building equipment, to which the
Army holds an estate on behalf of the United States. Relocatable buildings are
accounted for as personal property when purchased as an equipment item, and as real
property when procured using construction procedures.
Real Property Accountable Organization. The accountable organization, as reflected
in the HQIIS and reported to the Department of Defense Real Property Asset Database,
that is responsible for exercising real property accountability of assigned locations.
Collectively, these designated real property accountable organizations are considered
Land Holding Commands.
Strategic Support Area. The area of cross-combatant command coordination that
includes the strategic sea and air lines of communication and the homeland. Requires
the entirety of the installation enterprise to ensure strategic readiness of installations
and platforms essential to Soldier and Family well-being and operational readiness in
support of mobilization, deployment, and sustainment.