Soldier Guidance Migrating FY22/21 TAR ArmyIgnitED

Date Published: 13 Oct 22

Guidance for Migrating FY22 and FY21 Tuition Assistance Requests in ArmyIgnitED

1. On 17 October 2022, FY22 Tuition Assistance Requests (TARs) will migrate into the upgraded ArmyIgnitED system. On 24 October 2022, FY21 TARs will migrate. Soldiers who submitted TARs for FY22 and FY21 should click on Tuition Assistance Requests in their dashboard and review each migrated request to ensure the following information is correct:

        A. Credit Hours
        B. Credit Type (Semester or Quarter Hours)
        C. Credit Cost
        D. Course Level (Undergraduate or Graduate)
        E. Course Start Date

The Soldier Tutorial for viewing an approved TAR can be located via the following pathway from the Soldier’s Dashboard in the upgraded ArmyIgnitED system:

Login to ArmyIgnitED > Click on the Question Mark Located at the Upper Right Corner > Documents & Links > Tutorial – Viewing an Approved TAR- SM.
**NOTE: If Soldiers find mistakes, they should contact their education center for corrections or escalation for further action.

2. Missing or incorrect grade: If a class end date has passed and a grade has not been posted or the posted grade is incorrect, Soldiers should contact their Academic Institution (AI) to have the grade posted or corrected.

3. Unwanted TARs: If Soldiers have an unpaid TAR in ArmyIgnitED that they do not want funded, they should contact their education center to have the TAR disapproved. 

4. FY21 TARs are scheduled to migrate on 24 October. Soldiers will take the same actions listed above on those TARs. 

5. ACCESS ArmyU acknowledges that there will be Soldiers who identify that not all of their courses are in the upgraded ArmyIgnitED system, including courses that Soldiers were unable to get into the previous system due to functionality issues. Once the FY21 data migrates, ACCESS ArmyU will provide guidance on how to create TARs for unpaid courses from previous FYs, adding them to the system. If a Soldier has a TAR that exceeds his or her annual limits, they can request to have that TAR disapproved by their education center.

6. Submitting a Helpdesk Ticket: If Soldiers are unable to reach their education center, a helpdesk ticket can be created by following the guidance below:
The Soldier tutorial for submitting tickets through the “Help Desk Information Hub” in the updated ArmyIgnitED system can be located via the following pathway from the Soldier’s Dashboard in the updated ArmyIgnitED:

Login to ArmyIgnitED > Click on the Question Mark Located at the Upper Right Corner > Documents & Links > Tutorial - HelpDesk Information Hub- SM.



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Categories: ACCESS